This resolution is not supported!

Unicard Terms and Conditions

Terms and Conditions for Using Universal Card Corporation Loyalty Card “Unicard”, Agreement with Consumer

These Terms and Conditions referred hereto shall define your rights and responsibilities and form a legally binding Agreement between you and Universal Card Corporation regarding the use of “Unicard”.  The Agreement shall come into force immediately upon:

·         Signing the Card application form;

·         Accepting these Terms and Conditions electronically;

·         Making a single Card Operation by Unicard;

·         Registering  your personal and/or other data or information through Information/ Telephone Center  or at the Service Center of the Company;

·         Registering your personal and/or other data or information through electronic channel of the Company

·         Participating (in any manner) in incentive games conducted by the Company.

Through entering into this Agreement, you confirm your willingness to collect Bonus Points by using Unicard that shall enable you to choose and receive goods and/or services for such Bonus Points.

 

Through execution of this Agreement, you confirm that you have read and accept the present Terms and Conditions.

Terms and Conditions for Using Universal Card Corporation Loyalty Card “Unicard”, Agreement with Consumer

These Terms and Conditions referred hereto shall define your rights and responsibilities and form a legally binding Agreement between you and Universal Card Corporation regarding the use of “Unicard”.  The Agreement shall come into force immediately upon:

·         Signing the Card application form;

·         Accepting these Terms and Conditions electronically;

·         Making a single Card Operation by Unicard;

·         Registering  your personal and/or other data or information through Information/ Telephone Center  or at the Service Center of the Company;

·         Registering your personal and/or other data or information through electronic channel of the Company

·         Participating (in any manner) in incentive games conducted by the Company.

Through entering into this Agreement, you confirm your willingness to collect Bonus Points by using Unicard that shall enable you to choose and receive goods and/or services for such Bonus Points.

Through execution of this Agreement, you confirm that you have read and accept the present Terms and Conditions.

1.1         Agreement -Present Terms and Conditions;

1.2         Website – Electronic channel of Unicard, internet site www.unicard.ge;

1.3         Mobile Application – Unicard’s electronic channel for mobile phones (smart phones);

1.4         Company - Owner of “Unicard” - Universal Card Corporation LLC, place of business: Tbilisi, Vazha-Pshavela avenue #71, 3rd floor, identification code: 202461406, website: www.unicard.ge;  Information/ Telephone Center  No:  (032) 2 555 222;

1.5         Partner Company – Contractor of Universal Card Corporations LLC, sole proprietor and/or legal entity which conducts Card Operations in accordance with Cardholder’s will for the purposes of collection/use of Bonus Points;

1.6         Cardholder/Consumer – Natural person who is entitled to use Unicard pursuant to the present Agreement;

1.7         Registration - Submission of information by the Cardholder to the Company through Company’s channel;

1.8         Bonus Point- Non-monetary advance unit, which is collected by the Cardholder and accumulated on his/her Account in the Company while making any Card related purchase or any other action that is pre-determined by the Company;

1.9         Card, “Unicard” - Plastic or virtual card issued by the Company for the purposes of collecting and using Bonus Points;

1.10      Principal Card - Plastic or virtual card issued by the Company, by means of which the Bonus Points are collected and used.  Only the Principal Cardholder registered in Company’s database shall be entitled to exchange collected Bonus Points for goods and/or services;

1.11      Supplementary Card - Plastic or virtual card that is active along with the Principal Card, however, may be used only for the purposes of collecting and recording of Bonus Points;

1.12      Virtual Card - Principal or Supplementary Card issued by the Company through electronic channels;

1.13      Account Statement – Information regarding the balance and Card Operations carried out during the certain period of time on Bonus Points’ Accountof the Cardholder(s);

1.14      Card Operation – Process of collecting, recording and using Bonus Points;

1.15   Card Blocking - Suspension of effectiveness/activity  of the Card;

1.16      Account – Cardholder’s account opened in the Company that reflects all the records regarding the collection and use of Bonus Points;

1.17      Active Account – Bonus Points’ account, on which Card Operations are systematically carried out.  The Active Account is effective for an unlimited period of time;

1.18      Passive Account – Bonus  Points’ account, on which Card Operations of accumulative type have not been carried out by the Cardholder(s) for the last 12 (twelve) months;

1.19      Single Authentication Code - Single password (effective for 10 minutes) used for safety purposes and for the identification of the Cardholder via electronic or remote channels; such password is sent by the Company in by of SMS to the Cardholder’s telephone number registered in the Company’s database;

1.20      Catalogue – Particular list of goods and/or services distributed through electronic channels and/or in a printed form;

1.21      Order Unique Code  -  Special code generated over the course of ordering goods and/or the services listed in the catalogue of Company and used for delivering goods/services to the Cardholder;

1.22      Suspicious Operation - Card Operation that, as a result of evaluating specific cases and circumstances, may be considered by the issuer and/or the Partner Company as an unauthorized, fraudulent  operation. 

2.1         Unicard is the property of the Company and its effective period is unlimited;

2.2         The Card does not have a status of financial debit or credit card;

2.3         The Principal Cardholder may only be an individual above the age of 18 (eighteen); as for the Supplementary Cardholder - it may only be an individual above the age of 12 (twelve);

2.4         The Card may be Principal, as well as Supplementary. 1 (one) Principal Card together with 4 (four) Supplementary Cards and the same amount of Virtual Cards may be issued for one Unicard Unique Account;

2.5         The Principal Cardholder shall be entitled to choose the Supplementary Cardholder and shall make him/her aware of the present Terms and Conditions. By accepting the Supplementary Card, the Cardholder declares his/her consent to the present Terms and Conditions;

2.6         During data registration process the Cardholder shall submit to the Company contact information, personal data, information on sphere of interest and other type of information, which shall be used for special offers, terms and/or commercial privileges offered by the Company; such information shall also be used for identification purposes, as well as to secure the Card Operations while providing services by the Company and its Partners;

2.7         Cardholder’s data may be registered at the Company’s service centers and/or through Information/ Telephone Center (+995 32) 2 555 222), as well as through Company’s website and/or mobile application. For the moment of data registration process the Cardholder should carry out at least one Bonus Point collection Card Operation.

2.8         Using collected Bonus Points in any manner (ordering of goods and services listed in the catalogue online, receipt of detailed information on Bonus Points, as well as any information regarding the Catalogue, Partner Companies, Offers etc.) shall be available exclusively  for the Cardholders registered in Company database;

2.9         By declaring his/her consent to the present Agreement, the Cardholder confirms that information/data  provided by her/him during the registration is accurate and true;

2.10      Any change in personal data/information of the Principal and/or Supplementary Cardholder (telephone (cellphone, landline), address, name, surname, e-mail address, etc.) shall immediately be notified to the Company. The Company shall not be responsible for any undesirable result, including unauthorized/fraudulent use of collected Bonus Points by third parties, if such result is caused by the provision of improper data/information and/or by non-provision of modified data;

2.11      If the Company becomes aware of the change of data provided independently from the Cardholder, the Company shall be entitled to suspend the recording of collection/use of Bonus Points and/or shall refrain from performing Cardholder’s order until further check of relevant information with the Cardholder;

2.12      The Principal Cardholder shall be entitled to terminate the present Agreement and/or cancel the Supplementary Card(s) at any time by serving a prior written notice to the Company. The termination of this Agreement shall imply the cancellation of Principal and Supplementary Cards, as well as the cancellation of Bonus Points accumulated on the respective Account. The Supplementary Cardholder may cancel the Supplementary Card at any time by serving a prior written notice to the Company;

2.13      Alienation (sale, transfer, pledge) of Principal and Supplementary Cards is not allowed;

2.14      Change of the Card’s status (registration of the Supplementary Card as the Principal Card and vice versa) shall be allowed only for family members of the Principal Cardholder. For the purposes of the present Article, family member shall include spouse (registered marriage), parent (mother, father) and/or adult child. Re-registration of the Principal or Supplementary Card shall also be allowed in case of inheritance;

2.15      In order to avoid unsanctioned use of Bonus Points accumulated on the Card, the Cardholder shall notify the Company regarding the loss, theft or damage of the Card through Information/ Telephone Center ’s number (+995 32) 2 555 222 or via Unicard Service Centers; or block the lost card number using online services: www.unicard.ge / Services / Card Blocking

2.16       In case the Cards are exchanged/mixed between the Cardholders accidentally or intentionally, the Company shall not be liable for damages resulting from the unsanctioned use of the Card by third parties;

2.17      Information regarding the amount of accumulated Bonus Points shall be available for the Cardholder upon his/her request made at Company  Service Centers, through Information/ Telephone Center , Company’s website, SMS and/or mobile application;

2.18      In case the Cardholder disagrees on the amount of accumulated Bonus Points, he/she shall be entitled to apply to the Company within 2 weeks after the Card Operation and submit the relevant bill to the Company in order to clarify the matter; otherwise, the silence shall be considered as a consent;

2.19      During the registration process of Unicard through electronic channels, the Cardholder shall be entitled to receive special password (by means of a single code) for opening his/her personal page/account;

2.20      Username and password granted to the Consumer upon registration shall be confidential and its alienation and transfer to third parties is hereby prohibited. The Consumer himself/herself shall be responsible for the safety of his/her username and password. In case of loss, transfer or theft of the Card, the Consumer shall be liable for any of undesirable result;

2.21      The Cardholder shall observe the safety rules for using a plastic and virtual Card and shall not transfer Unicard, mobile application pin code, Consumer’s username and password, safety single code, etc., to third parties. If the mobile application is left open or the pin code not in  use, the Company shall not be liable for the results thereof;

2.22      In order to ensure the safety, the Principal Cardholder shall receive SMS to the phone number registered in the Unicard system after carrying out the Operation regarding the use of Bonus Points in trade objects. In case the Consumer disagrees on the executed Card Operation, he/she shall immediately contact Information/ Telephone Center  and/or Service Centers of Unicard in order to clarify the Suspicious Operation status;

2.23      In case the technical problems or force majeure circumstances occur, the Company shall be entitled to suspend the provision of services until such circumstances are eliminated;

2.24      The present terms may be unilaterally amended by the Company and such amendment shall automatically apply to Principal and Supplementary Cardholders. Information regarding such amendments shall be published on the Company’s Website.

3.1         For the purposes of collecting and recording Bonus Points, the Principal as well as Supplementary Card shall be issued with “Active” status – collection of Bonus Points by the Cardholder shall be available immediately  upon the receipt of the Card;

3.2         To collect Bonus Points in trade/service points of the Partner Company, while purchasing goods/services the Cardholder shall present the Card to a responsible person performing settlement (cashier, operator or other authorized person). The person performing settlement shall connect/swipe the Card to a special device in compliance with the rules established by the Partner Company;

3.3         In order to collect Bonus Points through electronic channels online, the Cardholder shall indicate the Card number and/or Consumer’s username and password during the registration or payment process;

3.4         Collected Bonus Points shall be immediately Reflected  on the Cardholder’s Account as soon as the Partner Company provides information regarding the conducted Card Operation to the Company;

3.5         During the recording process of collected Bonus Points on the Cardholder’s Account the amount of collected Bonus Points shall be rounded up to decimals;

3.6         If the Cardholder complies with certain preconditions pre-determined by the Company, the Company shall be entitled to credit  Bonus Points to the Cardholder’s Account in the amount and within the periods determined by the Company;

3.7     Bonus Points shall not be collected:

  • If the Card is not presented and the Card Operation is not carried out at the trade/service object during the purchase process;
  • If the Card number or any other identification data is indicated inaccurately while conducting the identification or Card Operation;
  • If, during the activities carried out by the Company, the Cardholder fails to meet with any precondition pre-determined by the Company and its Partner Company, and the Company or its Partner detect a Suspicious Operation;
  • If an agreement between the Company and the Partner Company is terminated for the moment of purchase (the amount of collected Bonus points shall remain unchanged from the date of such termination).

4.1         Collected Bonus Points may be used for the purchase of predetermined goods/services presented in the trade objects of the Partner Company or listed in the Company’s Catalogue;

4.2         While ordering the goods/services by the Principal Cardholder, the amount of accumulated Bonus Points on his/her account shall be at least equal  to  the value indicated/determined in the Catalogue or with the value indicated/determined for goods/services of the Partner Company;

4.3         In case of discrepancy between the information indicated in the printed catalogue and in electronic channels, the information indicated in electronic channels shall prevail;

4.4         At the moment of purchasing goods or services, the amount of Bonus Points that is equivalent to the value of such goods/services shall be blocked on the Cardholder’s Account. Selected item shall be transferred and/or the chosen service shall be rendered to the Principal Cardholder or his/her authorized representative (unless there is a specific term in relation to the goods/services listed in the Catalogue); subsequently, the equivalent of the blocked Bonus Points shall be written off from the Cardholder’s Account;

4.5         Rules on receipt of a specific item/service are determined individually. Detailed information is published through Unicard’s electronic channels. Information may also be received through Information/ Telephone Center , as well as at Srvice Centers;

4.6         Goods/services may be transferred/rendered by the Company after the confirmation of their availability and upon the submission of ID Card and Order Unique Code by the Principal Cardholder or his/her authorized representative. Order Unique Code is transferred by the Company to the Principal Cardholder during the ordering process in accordance with data indicated by the Principal Cardholder in the Company’s database;

4.7         Goods or services may be ordered through electronic channels, Information/ Telephone Center  and/or at Service Centers;

4.8         The list of Trade objects of the Partner Company, where Bonus Points may be used directly, could be subject of changes. Information on such objects is distributed by  The Company’s electronic channels. In the Partner Company’s object the Principal Cardholder may choose goods/services with the price equivalent to the monetary value of collected Bonus Points;

4.9         The monetary value that is equivalent to Bonus Points collected by the Cardholder may differ in Partner Companies, i.e. collected Bonus Points may be converted into monetary sum at different rates. Information on ration of Bonus Points is available through the Company’s Information/ Telephone Center  or at Service Centers, as well as at the trade object’s cashier upon submitting the Unicard and responding to the control question;

4.10      It is not allowed to request money for collected Bonus Points.

5.1         Collected Bonus Points shall be written off:

a. Upon the receipt of goods/services by the Cardholder, in accordance with the amount of Bonus Points indicated in the Catalogue;

b. Under paragraph 4.8 of this Agreement, in accordance with the amount of Bonus Points that is equivalent to the price of the item;

c. In case of detection of a mistake in the collection process of Bonus Points;

d. In case of detection of a Suspicious Operation in the process of collection of Bonus Points;

e. In case of cancellation of operation by the Cardholder or the Partner Company (return of the purchased item), which served as the basis for the collection of Bonus Points;

f. In case of cancellation of an order by the Principal Cardholder or his/her authorized representative under paragraph 7.9 of this Agreement;

g. In other instances determined by the Georgian legislation.

6.1         Bonus Points shall be written off from the Passive Account, on which no Card Operation of accumulative type has been conducted by the Principal and/or Supplementary Cardholder for the last 12 (twelve) months;

6.2         Information on expected write-off will be sent to the Cardholder in a form of SMS, to the telephone number indicated/registered in the Company’s database.

7.1         If the Consumer has received Unicard through Company’s any channel without filling in/signing the application, it is necessary to conduct at least one Bonus Point collection operation before the commencement of data registration. During the data registration process through Company’s any channel, details of the last Bonus Point collection operation shall be required (time, place, amount) for the purposes of Consumer’s correct identification;

7.2         In case the Company conducts raffle game, the data received from the Consumer for the purposes of such game equals to the application submitted to the Company for receiving the Card;

7.3         The Company shall not be responsible for suspending the Unicard’s operation or decreasing the amount of collected Bonus Points that is the result of the Partner Company’s announced sales or other promotions;

7.4          The collection rate of Bonus Points may be changed in different trade objects;

7.5         The terms offered by the Partner Company to Cardholder  shall not necessarily reflect Company offers and the Company  shall not be liable for such term;

7.6         At the moment of ordering the item or service by the Cardholder, the supply of such item or service indicated in the Catalogue may have already been run out. In such cases the Cardholder shall be entitled to cancel the order and chose other item and/or service considering the collected Bonus Points on balance;

7.7         In case the item selected in the Catalogue was delivered to the address indicted by the Cardholder and received by a  third party, such delivery shall be effective and it shall be considered that the item was delivered to the Principal Cardholder;

7.8         Any notification sent to the Cardholder via Company’s any channel (SMS, e-mail, service center, Information/ Telephone Center , website, mobile application and other) shall be considered as duly delivered in accordance with the required form; it shall have the same legal consequences for the addressee as any notification furnished on paper in compliance with the form required by the law;

7.9         If, within 30 (thirty) calendar days after ordering the item/service, the Cardholder fails to  receive the item/service or the delivery to the address indicated by the Cardholder is failed, the Company shall be entitled to cancel the order unilaterally and write off from the Cardholder’s Account 10 (ten) penalty Bonus Points; as for the remaining difference between the Bonus Points, it shall be returned to the Cardholder;

7.10      Goods ordered from the Unicard Catalogue may be received: 1) at Unicard Service Center; 2) by delivering goods to the address indicated by the Cardholder while ordering the item or to the address registered in the Company database; or 3) from the Partner Company’s objects upon the submission of the order code that is sent to the Principal Cardholder’s mobile phone number registered in the Company’s database. Terms of delivery for each item shall be indicated in the electronic catalogue (in the item specification field).

8.1         In order to improve/simplify the service quality provided by the Company to its Consumers, as well as to develop/implement new projects, carry out different promotions together with the Partner Companies and/or for other marketing purposes, the Company shall be entitled to provide the Partner Company/Companies with certain data on the Cardholders (including personal data), any statistic data received within the project(s) of Universal Card Corporation Ltd., any information regarding the sphere of interest of the Consumer, as well as segmented data; the Consumer unconditionally declares his/her consent thereto through execution of this Agreement;

8.2         Through entering into this Agreement, the Consumer grants to the Company the right to request and receive information on the Consumer/Cardholder. Such information may be requested and received upon the Company’s own discretion at any time, to any extent and in any manner, from any source (including, Credit Info Georgia); such information may include personal data, bank information, etc. The information mentioned above is needed for planning, holding and/or arranging new promotions, improving the service quality, executing new projects, as well as for the purposes of comparing such information, analyzing, keeping and/or using it within the business scope (including, fulfillment of contractual obligations) and for other purposes that fall within the scope of the Company’s activities;

8.3         The Consumer is aware of and gives his/her consent to the term that in case of using the services provided by the Company, the Company shall be entitled to process confidential information provided by the Consumer (including personal data), which, without any limitations, includes any action in relation to the data by using automatic and semi-automatic means, namely, collecting, recording, photo recording, audio recording, video recording, arranging, keeping, changing, restoring, requesting, using such information or disclosing it to third parties, as well as grouping, combining, blocking, deleting or destroying such information; processing of the information by the Company through electronic channels (website, mobile application and/or other technical means for data transferring) also includes recording of the Consumer’s activities (e.g. identification of the Consumer’s location while using electronic channel, description and analysis of the data entered by the Consumer into the searching tool, recording and analysis of any information existing on the webpage and/or any other statistic information) and/or other information indicated by the Consumer (e.g. contact information of the Consumer or any other third party);

8.4         The consumer grants the Company the right to send SMS, voice and/or other types of advertisement/marketing massages and/or letters to the Consumer’s telephone number and/or e-mail address determined by the Consumer in his/her application for registration in the Unicard system. Such notifications may be sent periodically at the Company’s discretion until the Consumer instructs otherwise;

8.5         The Consumer shall be entitled to request the Company to refrain from sending SMS for its marketing purposes (sending SMS regarding advertisement/information, promotions and other news). To this end the Consumer shall send SMS with the text “SMS OFF” to the following number: 5552 (for Geocell and Beeline Consumers) or 95552 (for  Magti Consumers). Service may also be turned off through Company’s Information/ Telephone Center  (+995 32) 2 555 222 and/or at Company’s service centers; 

8.6         The Company shall not be responsible for any undesirable result caused by the indication of inaccurate SMS text and/or the operator. The Consumer shall be entitled to double check the information on automatic turn off through Information/ Telephone Center  on the following phone number: (+995 32) 2 555 222 

9.1         The Consumer hereby acknowledges that the information indicated by him/her in the Company’s web-page, mobile application and other electronic channel (printed, audio and/or visual) shall be considered as the Company’s property and the Company shall receive the copyright over such information if it does not represent personal information of the Consumer;

9.2         Name/title “Unicard” represents the trade mark/service mark of the Company; all materials published on the Company’s webpage, including, software, pictures, graphics, photos, animations, video material, video advertisement/clips, music, audio material, texts, is under the Company’s or Partner Company’s ownership and right on their use is protected by the copyright. The Consumer shall not be entitled to use materials and trademarks without prior written consent of the Company or the Partner Company (in case when the Partner Company owns the copyright over the published material).

 

10.1         If the Principal or Supplementary Cardholder fails to comply with the present Terms and Conditions, deliberately provides the Company with inaccurate information and/or wrongfully uses the Card or the rights related thereto;

10.2         In other cases set forth by the Georgian legislation.

The Confidentiality Policy unifies the rules which are collected by Unicard on the Consumers of the Website and used on the following webpage: http://unicard.ge. The Policy includes any page of the webpage.

Personal Identification Information



We may obtain Consumer’s personal identification information by other means, including when the Consumer visits our Website through registration, subscription and other services.

Non-personal Identification Information

We may also obtain non-personal identification information on the visitors of our Website, which includes type of a browser, operation system, information received from internet providers, activities carried out on our Website, e.g. which pages you have visited, what you have added to your shopping bag and other technical details.

Opt-out

Our Website may use “cookies” in order to improve the quality of interaction with the Consumer. Consumer’s browser will locate cookies to the hard drive. The Consumer may adjust the parameters of the browser in order to avoid locating the cookies or to receive a signal when the data is sent. However, if you adjust the parameters, you may not be able to use some functions of the Website.

How We Use Collected Information

Unicard collects the personal information of the Consumers for the following purposes:

  • To improve the service- the information provided by you helps us to meet your demands and provide the support more efficiently;
  • To consider the personal experience of the Consumers;
  • To improve our Website;
  • To conduct advertising activities in order to enable you to receive the information on interesting topics.

 

Advertisement

Advertisements regarding our Website may be provided to the Consumers through our advertising partners. Webpage of Unicard obtains the browser information (cookies, tracking pixels, IP address, types of devices and other similar technologies), with which the support of the third parties may be used for the improvement of the quality of advertising information on other websites. You may check your browser’s status on the following link: networkadvertising.org/choices/#completed. Also see the link: www.aboutads.info. The information provided to the third parties through our Webpage shall be protected to the extent as it is protected in Georgia and shall be used solely within the scope of the services provided by us.

Consent to Terms

By using this Website you declare your consent to these terms. If you have any questions regarding the terms of the Website, please contact us on the following number: (+995 32) 2 555 222.